Privacy policy
Effective Date: 01.12.2024
Last Updated: 01.12.2024
Sourse, a Belgian-based company specializing in aerial surveys and situational awareness solutions, is committed to protecting the privacy and personal data of our clients, partners, and visitors to our website (www.sourse.eu). This Privacy Policy explains how we collect, use, and protect personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our website or engaging with our services, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect and process the following types of personal data:
1.1 Information You Provide to Us:
- Name, email address, and phone number (e.g., through contact forms or account registration).
- Company name, job title, and professional information for business purposes.
- Project-related details that may include location or technical specifications.
1.2 Automatically Collected Information:
- IP address, browser type, and version.
- Pages visited, time spent on the website, and navigation patterns.
- Device information (e.g., operating system, screen resolution).
1.3 Cookies and Tracking Technologies:
We use cookies and similar technologies to improve user experience, analyze website performance, and deliver personalized content. See Section 6 for more details.
How We Use Your Data
We process your personal data for the following purposes:
- Service Delivery: To provide aerial survey and situational awareness services.
- Customer Support: To respond to inquiries and provide technical support.
- Marketing and Communication: To send newsletters, promotional offers, and updates about our services (with your consent).
- Improvement of Services: To analyze website usage and improve our offerings.
- Legal Compliance: To comply with Belgian and EU legal obligations.
Legal Basis for Processing
We process personal data based on:
- Consent: For marketing communications or specific inquiries.
- Contractual Necessity: To fulfill service agreements.
- Legal Obligation: To meet compliance and regulatory requirements.
- Legitimate Interest: To enhance our services and maintain security.
Data Storage and Security
- Personal data is stored securely on servers located within the European Economic Area (EEA).
- We implement technical and organizational measures to safeguard data, including encryption, secure access controls, and regular system audits.
- Data retention periods are aligned with legal and business requirements. For instance:
- Contact information: Retained for as long as necessary to fulfill your request.
- Marketing data: Retained until you opt out.
Sharing and Disclosure of Information
We do not sell or rent your personal data. However, we may share data under these circumstances:
- Service Providers: Trusted third parties assisting us with hosting, analytics, and email communications.
- Legal Requirements: When required to comply with legal obligations or respond to lawful requests.
- Business Transfers: In case of mergers, acquisitions, or business restructuring.
All third-party providers are contractually obligated to handle your data in compliance with GDPR.
Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and improve website performance.
Types of Cookies Used:
- Essential cookies: Required for website functionality.
- Analytical cookies: Used for performance tracking (e.g., Google Analytics).
- Preference cookies: Store your preferences for future visits.
Cookie Management:
- You can manage or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.
For detailed information, contact us at it@sourse.eu to get a full picture of our Cookie Policy.
Your Rights
Under GDPR, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Rectify inaccurate or incomplete data.
- Erasure: Request deletion of your data under certain conditions.
- Restriction: Limit the processing of your data.
- Portability: Receive your data in a structured format.
- Objection: Object to processing based on legitimate interests or direct marketing. To exercise these rights, contact us at it@sourse.eu. We may require verification of your identity before processing your request.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before sharing any personal data.
Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated "Last Updated" date.
Contact Information
For questions or concerns about this Privacy Policy, please contact us at:
- Email: it@sourse.eu
- Postal Address: Rue Capitaine Aviateur Jacquet 44, 5020 Namur, Belgium
Sourse is committed to transparency and compliance with all applicable data protection laws to ensure your privacy is respected.
If you are not satisfied with our approach or believe we are not processing your personal data in accordance with the law, you have the right to lodge a complaint with the Belgian Data Protection Authority: .